Legal access follows Indonesian requirements
Our Legal notice sets the conditions for using the account and the available lobby in Indonesia. Access or eligibility depends on local law, and we may restrict a request when a legal, payment or account check cannot be completed. Your registered details should match the payment
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route you choose, including DANA, OVO, GoPay, QRIS, bank transfer or a virtual account. We keep transaction references so we can match a deposit or withdrawal request with the correct account. If a policy changes, we place the updated wording on this page and expect you
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to read it before continuing. A request concerning your account should come through the support contact inside the signed-in account area, with your account identifier and a clear description of the issue.
Service availability depends on jurisdiction. Users are responsible for checking local law before access.